Help Center

Understanding Your Audit Log

What is the Audit Log?

At RapidVerify, we understand the importance of security and transparency in managing your income and identity verification processes. That's why we've provided you with a comprehensive Audit Log feature. The Audit Log is a detailed and chronological record that displays all the actions performed under your account. This includes activities such as creating verifications, accessing specific data, and any other significant action that affects your account or the data within it.

How to Access Your Audit Log

To access your audit log, simply follow these steps:

  1. Log in to your RapidVerify account.
  2. Navigate to Settings.
  3. Click on the ‘Audit Log’ tab.

Once you’re there, you will be presented with an organized table displaying the history of all account activities.

Features of the Audit Log

The Audit Log page offers several features to enhance your experience:

  • Time-stamped Entries: Each action is recorded with the exact date and time it was performed, providing you with a precise timeline.
  • User Details: You can see who performed the action, which is essential for accounts with multiple users. Automated actions will also be present here.
  • Action Descriptions: The log provides details of the action taken, whether it's creating a new verification request or accessing an existing report.
  • Access Records: It shows what information was accessed, ensuring that you can monitor sensitive data retrieval.
  • Filter and Search: To help you navigate the log efficiently, you can filter the results by date, user, or type of activity. A search function is also available for quickly locating specific entries.

Benefits of the Audit Log

The Audit Log is not just a record-keeping tool; it’s an integral part of your account's security and compliance measures:

  • Enhanced Security: By tracking who accessed what and when, the Audit Log helps in detecting unauthorized or suspicious activities early, allowing for swift action to secure your account.
  • Compliance Assurance: For businesses subject to regulatory requirements, maintaining an audit trail is often mandatory. Our Audit Log makes it easy to demonstrate compliance with relevant standards.
  • Operational Oversight: Reviewing the audit log helps in overseeing operations, ensuring that verifications are being performed correctly and consistently.
  • Accountability: With the Audit Log, each user's actions are recorded, promoting responsible use of the RapidVerify system, and enabling accountability within your team.
  • Troubleshooting: If an issue arises, the Audit Log can be a valuable resource for troubleshooting, helping to pinpoint when and where a problem may have originated.

Our Commitment

At RapidVerify, we are committed to providing our users with not just powerful verification tools, but also the mechanisms to monitor and control their use. The Audit Log is a testament to our dedication to security, compliance, and transparency.

Should you have any questions about interpreting your Audit Log or require assistance with specific entries, our support team is always here to help.