Help Center

Reset Your Password

Forgetting your password can be frustrating, but don't worry, RapidVerify has a simple process to get you back into your account. Follow these steps to reset your password:

Open the Reset Password Page

Navigate to the RapidVerify password reset page by typing the following URL into your web browser: https://app.rapidverify.io/forgot-password.

Enter Your Email

Once you're on the password reset page, you'll see a field asking for your email address. Enter the email address associated with your RapidVerify account. Make sure to double-check your spelling to avoid errors.

Check Your Email

After you've entered your email, click on the 'Submit' button. RapidVerify will then send you a password reset link to the email address provided. Check your inbox for an email from RapidVerify. If you don't see it, check your spam or junk folder just in case.

Click the Password Reset Link

In the email from RapidVerify, you'll find a unique password reset link. Click on this link to be redirected back to the RapidVerify site.

Enter a New Password

Once you've clicked on the reset link, you'll be asked to enter a new password.

Tips

When choosing a new password, follow these best practices to ensure your account's security:

  1. Length: Your password should be at least 8-12 characters long.

  2. Complexity: Use a mix of upper and lowercase letters, numbers, and symbols. This makes it much harder for someone to guess your password.

  3. Uniqueness: Try not to reuse passwords across multiple sites. If one site gets breached, all your accounts using the same password could be at risk.

  4. No Personal Info: Avoid using easily identifiable information, like your name, birthday, or pet's name.

  5. Use a Password Manager: Consider using a password manager to generate and store complex passwords. It's a convenient way to manage multiple strong passwords.

After entering your new password, confirm it by entering it again in the second field. Click on the 'Reset Password' button to finalize the process.

You should now be able to log into your RapidVerify account using your new password. Remember to update your saved passwords if you use a password manager or your browser's saved password feature.

If you continue to experience problems resetting your password, please contact our customer support team for further assistance.