Help Center

Identity Verification

Whether you're onboarding a new user or performing a routine verification, understanding the nuances between Basic and Enhanced identity verification processes is crucial. Here's a comprehensive guide to help you differentiate between the two and decide which one suits your needs.

Basic Identity Verification

This is our streamlined, hassle-free verification process. With Basic Identity Verification, we programmatically verify the user's identity using some primary details.

Details required

  • Name
  • Address
  • Date of Birth
  • Phone Number

User Experience: Since this process is entirely programmatic, the user doesn't have to take any extra steps. Once they provide the necessary details, our system will carry out the verification in the background.

Ideal For: Users looking for quick verification without having your applicant do anything on their end.

Basic Identity Verification is only available by request. Please contact us and describe your use case so we can determine eligibility.

Enhanced Identity Verification

This is a more comprehensive verification process, designed to ensure the highest level of identity confirmation. It involves the user actively participating in the verification flow.

Details required

Apart from the basic details, the user needs to:

Take a clear selfie

Upload a legitimate identification from a list of accepted IDs.

Accepted IDs for U.S. Residents:

  • Drivers License (Front and Back)
  • ID Card (Front and Back)
  • Social Security Card (Front)
  • Voters Card (Front and Back)
  • Residence Permit Identification Card (Front and Back)
  • Alien Registration Card
  • Senior Citizens Card (Front and Back)
  • Liquor ID card (Front)
  • Tax ID Card (Front and Back)
  • Armed Forces (Front and Back)
  • Department of Defense ID (Front and Back)
  • Border Crossing Card (Front and Back)
  • Tribal Card/Tribe of Indians ID (Front and Back)
  • Veteran Affair ID card (Front and Back)
  • Firearm License (Front)
  • Standard Issue Visa (Non MRZ version included) (Front)
  • Passport (MRZ + Top) Standard Issue, Diplomatic, Emergency, Seafarer (Front)
  • User Experience: This is an interactive process. The user will have to follow the platform's verification flow, which includes taking a selfie and uploading their choice of identification from the list above.

Ideal For: Users or tasks that require a higher level of verification assurance, such as high-value transactions or access to sensitive information.

Which One Should You Choose?

If you're looking for a quick and easy way to validate a user's identity without much fuss, Basic Identity Verification is your go-to.

However, for more stringent verification requirements, where a deeper level of assurance is necessary, Enhanced Identity Verification should be chosen.

In any case, our platform ensures that all verifications are handled with the utmost care and security. Choose what best suits your needs, and if you have any questions, don't hesitate to reach out to our support team.